Privacy Policy

Sun Global Grains
ABN: 54 687 643 072
Effective Date: June 5th 2025

Sun Global Grains (“we”, “us”, or “our”) is committed to protecting your privacy and complying with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, and disclose personal information through our website and services.

1. What Information We Collect

We may collect the following personal information when you use our website or contact us:

Your name

Email address

Phone number

Any other information you voluntarily submit via our contact form

Analytical data (e.g. pages visited, time spent, device type) collected via Google Analytics

2. How We Collect Your Information

We collect personal information:

When you submit an enquiry through our contact form

When you communicate with us via email or phone

Automatically through cookies and tracking technologies (via Google Analytics)

3. Why We Collect It

We collect your personal information to:

Respond to enquiries

Provide you with information or services

Improve our website’s performance and user experience

Comply with legal obligations

4. Disclosure of Personal Information

We do not sell or rent your personal information. We may disclose it:

To our trusted service providers who help operate our website (e.g. hosting, analytics)

As required by law, regulation, or legal process

5. Google Analytics

We use Google Analytics to collect website usage data. This includes anonymised details such as browser type, pages visited, and geographic location. This data helps us understand how our website is used and how to improve it. You can opt-out via the Google Analytics Opt-out Browser Add-on.

6. Data Security

We take reasonable steps to protect personal information from misuse, loss, or unauthorised access. However, no data transmission over the internet is 100% secure.

7. Accessing or Updating Your Information

You may request access to the personal information we hold about you, or request corrections, by contacting us using the details below.

8. Cookies

Our website may use cookies to improve user experience. You may disable cookies in your browser settings, though some site features may not function as intended.

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites.

10. Contact Us

If you have any questions or concerns about your privacy or this policy, please contact us:

Sun Global Grains
Email: sales@sunglobalgrains.com.au
Phone: +61 407 628 438 
Address: PO Box 65, St Peters, NSW 2044, Australia

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.